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Legal

Custom software for law firms.

Practice management covers the file. Everything around it, from the first enquiry to the signed costs agreement and the handover to billing, usually runs on inboxes, spreadsheets and memory. We build that into one system around how your firm works.

Get a free prototypeSee the PI intake solution
2xfaster response to new enquiries
100%of enquiries captured and routed
15 hrsa week of intake admin removed
Carbone Lawyers, personal injuryRead the case study

Where firms lose time

The work around the matter.

Most firms have a practice management system they're happy with. The time goes on everything that happens before, after and between it.

What we build for law firms

One system, from enquiry to open matter.

We map how your firm runs today, refine it with your team, then build the system around it. Rules handle the routine. AI agents handle the steps that need judgment. Your lawyers make the calls.

1
Enquiry arrives
Web form, phone transcript, email or referral, straight into the system.
2
Agent reads it
Extracts matter type, dates, parties and insurer.
3
Conflict check
Runs against existing clients automatically.
4
Scored and routed
Against your firm's criteria, to the right office and lawyer.
5
Lawyer claims it
With a first email already drafted in their voice.
6
Costs agreement
Generated, sent for e-signature, signed copy on file.
7
Matter opened
Pushed to practice management, ready to work.
  1. 1
    Enquiry arrivesRules
    Web form, phone transcript, email or referral, straight into the system.
  2. 2
    Agent reads itAI agents
    Extracts matter type, dates, parties and insurer.
  3. 3
    Conflict checkRules
    Runs against existing clients automatically.
  4. 4
    Scored and routedAI agents
    Against your firm's criteria, to the right office and lawyer.
  5. 5
    Lawyer claims itYour lawyers
    With a first email already drafted in their voice.
  6. 6
    Costs agreementRules
    Generated, sent for e-signature, signed copy on file.
  7. 7
    Matter openedRules
    Pushed to practice management, ready to work.
  • Rules
  • AI agents
  • Your lawyers
Proven starting point

Personal injury intake.

For PI firms, we start from a proven intake engine: every call and enquiry scored, routed and in a lawyer's hands within the hour, with the costs agreement signed the same day. Then we shape it around your firm.

See the PI intake solution
Intake engine · event feedLive
  • Call ended
    Transcript lands in the engine
    9:41pm
  • Scored 92 · Eligible
    Against your firm's criteria
    9:41pm
  • Conflict check · Clear
    No match in existing clients
    9:42pm
  • Claimed by J. Park
    First email drafted for review
    9:58pm
  • Costs agreement signed
    Matter opened in practice management
    Next day

What else we build for firms

Beyond intake.

AI agents for law firmsThe agents that read, check and draft in legal workflows

Works with what you have

Keeps your practice management system at the centre.

We don't replace the tools your firm relies on. We connect them so information moves on its own and nobody types the same thing twice.

Practice management
Any system with an API or import, such as LEAP, Smokeball and Actionstep
E-signature
DocuSeal, DocuSign or PandaDoc
Email and calendar
Outlook or Gmail
Your firm
Custom system
Intake · matters · documents
Accounting
Xero or MYOB
Phone
Call transcripts from your phone system
Marketing
Google Ads and Meta, so you can trace spend to signed matters
MCPEvery system is MCP-enabled, so your team can ask Claude, ChatGPT or Copilot about enquiries and matters, with the same access they have in the system.

Case study · Carbone Lawyers · Melbourne · Personal injury

How Carbone Lawyers made intake 2x faster.

Carbone's enquiries came in from the website, phone and referrals, and too many waited for someone to pick them up. We built their intake around one rule: every enquiry captured, triaged and with the right person within minutes.

Read the case study
  • 2x

    Faster response to new enquiries

  • 100%

    Of enquiries captured and routed

  • 15 hrs

    A week of intake admin removed

Built for legal work

Secure, supervised and yours.

Your data stays in Australia.
Each firm's system runs in its own environment.
Lawyers stay in control.
Agents read, sort and draft. A lawyer makes every call and sends every email.
Every action logged.
A full audit trail of who did what, and why.
You own it.
Your system, your data, your code.

How we work

Map it. Prototype it. Build it. Run it.

See our approach
011 to 2 sessions
Map it
We walk the workflow end to end with the people who do the work.
02Free · 7 days
Prototype it
A prototype you click through, then a fixed price for the build.
034 to 8 weeks
Build it
Built in stages, tested with your team, data moved across.
04Ongoing
Run it
Hosted, monitored, supported and improved every month.

FAQ

Common questions from legal teams

Do we have to replace our practice management system?

No. Most firms keep it. We build around it and connect the two, so matters open there without anyone retyping them.

Is client data secure?

Each firm's system runs in its own dedicated environment, hosted in Australia. Access is by role, and every action is logged.

Does the AI give legal advice or talk to clients?

No. It reads, sorts, checks and drafts. A lawyer reviews and sends everything.

Do you only work with personal injury firms?

No. PI intake is one proven starting point. We build for firms across practice areas, from family and conveyancing to commercial and wills and estates.

How long does it take?

A prototype in seven business days. Most systems are live in 4 to 8 weeks, depending on scope.

What does it cost?

A fixed price for the build, quoted after the prototype, and a fixed monthly for hosting and support. No per-seat licences.

Get started

Show us the workflow that's slowing your firm down.

We'll map it end to end and show you how it could work in seven business days. Free, with no obligation.

What happens next

  1. We reply within one business day to confirm it's a good fit.

  2. One hour with your team to see the process, the systems behind it and what you want to improve.

  3. Seven days later, you click through a prototype of your workflow. We follow up with a fixed price for the full build.

No access to your systems needed. We build on sample data.

Prefer to talk it through? Book a call.

Request your free prototype

Tell us the process. We'll confirm it's a fit on a short call.

Team size

We'll be in touch within one business day.