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Legal · AI agents

AI agents for law firms.

Agents that read, check, draft and chase inside your firm's system, so your lawyers spend their time on clients. They never give advice and never send anything on their own.

Get a free prototypeSee how it works for intake
2xfaster response to new enquiries
100%of enquiries captured and routed
15 hrsa week of intake admin removed
Carbone Lawyers, personal injuryRead the case study

The rule

AI does the reading. Lawyers make the calls.

Every agent has one job, works from your firm's rules, and hands over to a person when a decision needs judgment. It writes its reasoning on the record, so a lawyer can see why.

RulesAlways the same
Route by postcodeSet remindersOpen the matterSend for e-signature
AgentsNeed reading
ReadingCheckingDraftingChasing
LawyersNeed judgment
AdviceDecisionsClient relationships

What agents handle in a firm

Six jobs agents do well.

Intake reading01

Intake agent

Turns an enquiry or call transcript into structured fields: matter type, dates, parties, insurer.

Written on the record
Injury type: motor vehicle · Insurer: TAC
Scoring and routing02

Triage agent

Scores each enquiry against your firm's criteria and past matters, then routes it to the right office and lawyer.

Written on the record
Priority: high · Escalation: partner review
Document checking03

Document agent

Reads what clients upload, checks it against what the matter needs, and chases what's missing.

Written on the record
ID received · Medical records outstanding · Reminder sent
Drafting04

Drafting agent

First-contact emails, document requests and routine letters, in your firm's voice. Never sent without a lawyer.

Written on the record
Draft ready in lawyer's inbox · Not sent
Deadline watching05

Deadline agent

Calculates key dates from the facts, and escalates before anything is at risk.

Written on the record
Limitation: 14 months remaining · Next review set
Matter summaries06

Summary agent

A one-page summary of where a matter stands, pulled from notes, emails and documents, ready before a review or handover.

Written on the record
Summary updated today

Your firm's rules, not ours

A practice profile you control.

Agents work from a profile your firm owns: the practice areas and matter types you want, your limitation and notice rules, escalation thresholds, and examples of your good, average and poor enquiries. You can read it and change it at any time.

The agents read it. They don't invent it.

Built for legal work

Safe enough for client work.

  • No advice, no sending.
    Agents read, check and draft. A lawyer approves anything that reaches a client.
  • Every decision explained.
    Each action is logged with its reasoning.
  • Only what the job needs.
    Each agent reaches only the data its job requires.
  • Australian hosting.
    Your firm's system runs in its own environment, in Australia. Your data isn't used to train AI models.
  • Your AI account, at cost.
    Usage runs on your firm's own account, with no markup.

Part of the system, not a separate tool

Built into how your firm works.

Agents aren't a chatbot bolted onto your practice management system. They sit inside your firm's custom system, alongside intake, documents and deadlines, and connect to the tools you keep. Your team can also use Claude, ChatGPT or Copilot with the system through MCP, with the same access they already have.

See custom software for law firms
ClaudeChatGPTCopilot
MCP · same access as your team
Your firm's custom systemHosted in Australia
Intake
Agents
Documents
Deadlines
Integrations · the tools you keep
Practice managementE-signatureEmail and calendarAccountingPhone

Case study · Carbone Lawyers · Melbourne · Personal injury

How Carbone Lawyers made intake 2x faster.

Carbone's enquiries came in from the website, phone and referrals, and too many waited for someone to pick them up. We built their intake around one rule: every enquiry captured, triaged and with the right person within minutes.

Read the case study
  • 2x

    Faster response to new enquiries

  • 100%

    Of enquiries captured

  • 15 hrs

    A week of intake admin removed

Related
Document processingClient communicationProposal and contract draftingSoonCompliance and audit trailsSoonPersonal injury intake

FAQ

Common questions about agents in legal

Will the AI give legal advice?

No. Agents read, sort, check and draft. Advice and decisions stay with your lawyers.

Does it send emails to clients?

Never on its own. Drafts wait for a lawyer to review and send.

What if an agent gets something wrong?

Anything it's unsure of goes to a person, and every action is logged with its reasoning, so it's easy to check and correct.

Is client data used to train AI?

No. Your firm's data stays in its own Australian environment and runs on your own AI account.

Do we need a custom system to use agents?

Agents work best inside one. If you're happy with your current tools, we can add agents and integrations around them first.

Which AI models do you use?

Leading models from Anthropic, OpenAI and Google, chosen for each job.

Get started

See what agents could take off your lawyers' plates.

Show us a workflow that's slowing your firm down. We'll map it and show you how it could work in seven business days. Free.

What happens next

  1. We reply within one business day to confirm it's a good fit.

  2. One hour with your team to see the process, the systems behind it and what you want to improve.

  3. Seven days later, you click through a prototype of your workflow. We follow up with a fixed price for the full build.

No access to your systems needed. We build on sample data.

Prefer to talk it through? Book a call.

Request your free prototype

Tell us the process. We'll confirm it's a fit on a short call.

Team size

We'll be in touch within one business day.